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By
K Parker

18
June
2013
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  • Social Media

They say that imitation is the best form of flattery, and whoever “they” are, they could be right! For the second time in the past month, Facebook have followed in the footsteps of their arch enemies in the social space (Twitter) and introduced hashtags (#) to help users find conversations and stories. One of my […]


By
Kate Parker

10
June
2013
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  • Social Media

Facebook recently announced the launch of Verified Pages and Profiles. Following in the steps of Twitter & Google+, verified accounts are now denoted by a little blue tick icon on the page and in Facebook’s search results. What’s good about this? If you come home to find a friend request from Justin Beiber, you’ll know […]


By
Matt

08
May
2013
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  • Social Media

In the last year, Twitter has become the go to place for information about your consumers and potential consumers. But as a heaving hotchpotch of meaningless hashtags, cat memes and employees-gone-rogue commandeering their brand’s feed, it’s easy to dismiss Twitter at first glance and conclude you can make more meaningful assessments elsewhere. That’s where tools […]


By
Corinne

01
May
2013
News
  • Social Media
  • Instagram

The ‘Instagram Act’ could see private photos from sites like Instagram being taken and used for commercial purposes. Following the Enterprise and Regulatory Reform Act receiving Royal Assent to become a law last week, UK photography rights have become the focus of worldwide attention. The change to the law means that ‘orphan works’, or photos […]


By
Kate Parker

02
April
2013
News
  • Social Media
  • Facebook

Facebook recently announced that they’re rolling out a new feature: ‘reply’. Sitting alongside ‘like’, ‘comment’ and ‘share’, ‘reply’ aims to make it easier to navigate through conversation threads, and respond to the comment the user is addressing, directly beneath that comment: The social giants will also be prioritising comments based on their engagement, so that […]


By
Matt C

25
March
2013
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  • Social Media

Facebook recently launched their Pages Manager App on Android (having done so on iOS in May last year). That’s great news for me – a laggard for only having an Android – and enables me to have almost complete control over brand Facebook pages from the palm of my hand. Why we like it It’s a […]


By
Corinne

11
March
2013
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  • Social Media

Getting to grips with social media can be tough. What should you be saying about your brand, and how should you deal with negative comments? Here are a few social media dos and don’ts we’ve learned along the way… DON’T: Tell people to ‘like’ you Telling people to do something is a sure-fire way to […]


By
Corinne

26
February
2013
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  • Social Media

I’m sure that by now you’ve heard of the Harlem Shake: a meme which has been sweeping the internet, usually a 30 second video starts with one person, often masked, dancing while everyone else in the room pays no attention. When the chorus kicks in (half way through) they all join in, usually wearing crazy […]


By
atom42

19
February
2013
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  • Social Media

With the HMV and Burger King Twitter feeds hitting the headlines after being very publicly turned against them, many brands are now looking for ways to prevent their own Twitter accounts becoming toxic. Here are five simple ways to prevent your brand’s Twitter feed being misused. 1. Create & maintain a secure password Don’t use […]


By
Jyoti

31
January
2013
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  • Social Media

Just over a week ago, Facebook released Graph Search to hundreds of millions of English-speaking users in the US. Soon it will make its way to the UK, and later this year it will be available to mobile users. But what is Facebook Graph Search and how can it help Facebook’s users? Facebook Graph Search […]